This course examines current research on the impact of information technology on individual, group and organizational performance. It focuses on developing an understanding of how information technology (IT) changes both the processes and outcomes of work within an organization. At the individual level, topics include the impact of IT on employee work and productivity, the determinants of IT usage, and the influence of IT on decision-making. At the group level, topics include the influence of IT on group communication, social processes, and productivity in face-to-face and distributed settings. At the organizational level, topics involving the evaluation of IT investments and their impact on firm performance are examined. A variety of research perspectives drawing on methods from psychology, organization theory, strategy, economics, sociology and other disciplines are examined.
This course examines current research on the impact of information technology on individual, group and organizational performance. It focuses on developing an understanding of how information technology (IT) changes both the processes and outcomes of work within an organization. At the individual level, topics include the impact of IT on employee work and productivity, the determinants of IT usage, and the influence of IT on decision-making. At the group level, topics include the influence of IT on group communication, social processes, and productivity in face-to-face and distributed settings. At the organizational level, topics involving the evaluation of IT investments and their impact on firm performance are examined. A variety of research perspectives drawing on methods from psychology, organization theory, strategy, economics, sociology and other disciplines are examined.
