Critical-to-quality metrics applied to decisions in Hospitality, Hotel, and Tourism management (HMGT) and techniques needed to inform management decisions in those agencies; future HMGT managers will learn how to acquire, and interpret data to monitor quality, improve processes, and inform decisions. Prerequisites: HMGT 201 Credits 3. 3 Lecture Hours.
Critical-to-quality metrics applied to decisions in Hospitality, Hotel, and Tourism management (HMGT) and techniques needed to inform management decisions in those agencies; future HMGT managers will learn how to acquire, and interpret data to monitor quality, improve processes, and inform decisions. Prerequisites: HMGT 201 Credits 3. 3 Lecture Hours.