Application of the Deming principles specifically for distributors, including customer needs analysis, research and data collection methodology, employee involvement techniques, team building, statistical methods and data analysis; solutions to quality problems for distributors, lean and six-sigma principles. Prerequisites: Grade of C or better in IDIS 343; senior classification in industrial distribution Credits 3. 3 Lecture Hours.
Application of the Deming principles specifically for distributors, including customer needs analysis, research and data collection methodology, employee involvement techniques, team building, statistical methods and data analysis; solutions to quality problems for distributors, lean and six-sigma principles. Prerequisites: Grade of C or better in IDIS 343; senior classification in industrial distribution Credits 3. 3 Lecture Hours.
