. Examination of the conflict management processes available to resolve disputes in the workplace; special emphasis on mandatory employment arbitration, an out-of-court process in which involved parties submit disputes to an arbitrator who will determine the arbitration award and in doing so, waive certain rights, such as the ability to appeal a decision Credits 3. 3 Lecture Hours.
. Examination of the conflict management processes available to resolve disputes in the workplace; special emphasis on mandatory employment arbitration, an out-of-court process in which involved parties submit disputes to an arbitrator who will determine the arbitration award and in doing so, waive certain rights, such as the ability to appeal a decision Credits 3. 3 Lecture Hours.