Exploration of leadership strategies that bridge organizational silos, optimize resource allocation, and enhance operational efficiency; understanding the art of stakeholder management such as building strong relationships with clients, partners, and internal teams; exploration of methodologies for aligning business goals with service delivery, measuring, and enhancing customer satisfaction while ensuring sustainable growth and value creation. Prerequisites: Junior or senior classification Credits 3. 3 Lecture Hours.
Exploration of leadership strategies that bridge organizational silos, optimize resource allocation, and enhance operational efficiency; understanding the art of stakeholder management such as building strong relationships with clients, partners, and internal teams; exploration of methodologies for aligning business goals with service delivery, measuring, and enhancing customer satisfaction while ensuring sustainable growth and value creation. Prerequisites: Junior or senior classification Credits 3. 3 Lecture Hours.