This course is the third of a three-part certificate program: Management Skills for Supervisors. Managers are offered hands-on training and experience to equip them with the necessary skills and tools required to be an effective manager. Topics include comprehensive and flexible analysis for employee performance, appraisal, and interviews; orientation procedures to inform and motivate; guiding a team through a change process; breaking down tasks and job descriptions; identifying and eliminating time-wasters; delegating effectively; job training systems to ensure success; and recognizing harassment in the workplace. Prerequisite: YMSS 1010, YMSS 1020
This course is the third of a three-part certificate program: Management Skills for Supervisors. Managers are offered hands-on training and experience to equip them with the necessary skills and tools required to be an effective manager. Topics include comprehensive and flexible analysis for employee performance, appraisal, and interviews; orientation procedures to inform and motivate; guiding a team through a change process; breaking down tasks and job descriptions; identifying and eliminating time-wasters; delegating effectively; job training systems to ensure success; and recognizing harassment in the workplace. Prerequisite: YMSS 1010, YMSS 1020