The effective management of people from other countries and cultures represents one of the most difficult tasks of multinational management (Dolan et al. : La gestion des ressources humaines, 2002, ERPI). That is why this course aims to provide human resource professionals, and indeed anyone in a management position, a conceptual framework to enable action and mobilization of coping skills when problems arise due to conflict among employees from diverse cultures.
The effective management of people from other countries and cultures represents one of the most difficult tasks of multinational management (Dolan et al. : La gestion des ressources humaines, 2002, ERPI). That is why this course aims to provide human resource professionals, and indeed anyone in a management position, a conceptual framework to enable action and mobilization of coping skills when problems arise due to conflict among employees from diverse cultures.