Use of service design methods for the development of physical or digital products. Utilize tools such as journey maps and personas. Explore user-centred and collaborative approaches to create services and experiences. Prerequisite: DES 494 or DES 401 or consent of the Department. Note: while not required, taking DES 395 before DES 595 is recommended.
Use of service design methods for the development of physical or digital products. Utilize tools such as journey maps and personas. Explore user-centred and collaborative approaches to create services and experiences. Prerequisite: DES 494 or DES 401 or consent of the Department. Note: while not required, taking DES 395 before DES 595 is recommended.
