In this doctoral seminar students will assess the 'services' driven economy and the theory and practices of its constituent organizations and relationships. Through readings, facilitated discussions and seminar presentations, students will be able to identify, explain and evaluate the key theories of services management and how they are being used to apply and extend current theories and practice of services management.
In this doctoral seminar students will assess the 'services' driven economy and the theory and practices of its constituent organizations and relationships. Through readings, facilitated discussions and seminar presentations, students will be able to identify, explain and evaluate the key theories of services management and how they are being used to apply and extend current theories and practice of services management.