The focus of this course is to understand the issue of global crises – how they are defined, how they affect nations/communities/cultures/economies/global business, and how and why responses to crises vary widely cross-culturally and cross-nationally - and the impact of these differences. The course will begin with some basics: what is globalization and global business, what do we mean by crisis, and how does national culture inform crisis response? We will then look at the notion of crisis management – what it is and how it varies cross-culturally and across business sectors. Discussion topics include crisis communication, the effects of crisis on supply chains, logistics, global and national governance, economic security, civil liberties and business.
The focus of this course is to understand the issue of global crises – how they are defined, how they affect nations/communities/cultures/economies/global business, and how and why responses to crises vary widely cross-culturally and cross-nationally - and the impact of these differences. The course will begin with some basics: what is globalization and global business, what do we mean by crisis, and how does national culture inform crisis response? We will then look at the notion of crisis management – what it is and how it varies cross-culturally and across business sectors. Discussion topics include crisis communication, the effects of crisis on supply chains, logistics, global and national governance, economic security, civil liberties and business.